Thank you for considering us for your event! Please fill out our Video Request form and we’ll be in touch soon.

Our crews are available for events within a 3.5 hour drive of our home office in Round Rock, TX.

That includes all the greater Austin and San Antonio areas. And most of the greater Dallas/Fort Worth and Houston areas… and the miles & miles of Texas in between!

Having worked with Texas school groups for 20 years… we are now a registered vendor in over 75 school districts across the state. And if we’re not currently registered in your ISD, feel free to send us the paperwork and we’ll get signed up!

Let’s find out! Our Digital video options are customizable, and pricing usually ranges from $15-$45 per participant. Groups as large as 800 participants and as small as 20 participants have been able to use us for their shows.

Please fill out our Video Request form, and we’ll follow up with more information and pricing options for your group.

Great question! It depends on your priorities…

BLU-RAY. If having the sharpest picture quality is your top priority, we recommend Blu-ray disc. All events are now videoed in high-definition, and Blu-ray discs offer the full quality of the original footage. That’s up to 6 times sharper and richer in color than compressed standard-definition footage, which is what appears on DVD.

The downside of Blu-rays is they will NOT play in all disc video players. Learn more here.

DVD. If disc player compatibility is your top priority, we recommend DVD. DVDs will play in any DVD player or Blu-ray player that is DVD-R compatible.

The downside of DVDs is - as mentioned above - the footage is compressed and not nearly as sharp or rich as the original footage.

Please contact us right away with your CORRECT shipping address and we'll make the change for you. Please don't delay - many orders ship same day.

Yes! We have every event we’ve ever videoed. Almost all are available on DVD… and most events after 2009 are also available on Blu-ray disc. Search our Shop to find your event. You can browse by group name (who hosted the event) or event date. PLEASE NOTE: If you can’t find your event, please contact us. Some groups choose NOT to have their event publicly listed online.

Yes, you can always give us a call at 512-436-8469 and place your order over the phone.

We do not sell individual Digital Video files of any events we cover. If your group/event host chose a Digital Video package with us at the time of booking, Digital Viewing or a Digital Download of the event may be available to you as part of that package. Either for free or for a fee, paid to your group. Please look for communication from your group regarding the Digital Video options for your event.

If you’re ordering a PAST event (one that happened more than 2 months ago), your disc order will likely ship within 2-3 business days**.

If you’re ordering a CURRENT event (one that hasn’t happened yet, or just happened within the last few weeks) video delivery is determined by the terms your group/director/ Booster Club selected upon booking. Most groups choose standard delivery where videos ship within 3-4 weeks after the event. Some groups opt for a “no-rush delivery”, in which case, your videos will ship several weeks later. Video delivery can be delayed if your event host has not yet approved the final video for distribution. If it’s been 2 months or more since your event, and you still haven’t received your video, please contact us.

** PAST and CURRENT events ordered at the same time will ship at the same time, unless you instruct us otherwise upon check-out.

DISCS. Any DVDs or Blu-rays ordered will be shipped via first-class USPS directly to the address you provide at the time of ordering, unless otherwise noted in the details section on your event product page or your paper order form. Some groups opt out of direct customer shipping, and choose bulk shipping instead. In those cases, disc orders will be delivered in bulk to your school or dance studio. Your group will let you know when the videos arrive for pick-up there.

Video delivery usually ranges between 3-6 weeks post-event. Videos are viewable to participants and their families only AFTER the event host previews and approves the final video. If there’s a delay on their end - it will delay the video getting to you. If it’s been 2 months or more since your event, and you still haven’t received your video, please contact us.

No worries! No matter if you ordered incorrectly or we shipped incorrectly, we’ll get it taken care of for you. Just contact us.

We do not offer in-person pick-ups at our office. Trackable shipping via USPS keeps our delivery system efficient and accountable for the thousands of videos ordered each year. The only in-person pick-ups we offer are for clients picking up a bulk order of discs they’ve placed for their entire group.

Bummer! We absolutely want to get you a video you can watch. Follow these steps for a solution:

1) Please check that your player is compatible with DVD-R and/or BD-R disc formats. NOTE: Some versions of X-BOX will not play recordable Blu-rays. Learn more here.

2) Try your disc in another compatible player.

3) For Blu-ray, be sure the firmware on your Blu-Ray player is up to date. This usually only takes a few minutes. First, connect your Blu-ray player to the internet, then consult your manual for instructions specific to your player’s brand/model.

4) If your disc still doesn't work, contact us, and we’ll find a solution for you.

Yes! For best results, we recommend:

• Downloading on a desktop computer - not on a mobile device due to the large size of the video file.

• Using Google Chrome as your Internet browser for the download. Other browsers can work, but some can be a little quirky with the download.